These terms set out how 7upbet manages your account, what you can do on the platform, and what we expect from you in return. Read them before using any part of the site — they apply to your account, your wallet activity via bKash, Rocket or Upay, and all content you access here.
Account use rules
Transaction policy
Session controls
Third-party scope
POLICY POSTURE
How These Terms Apply to Your Account
By creating an account or using any service on 7upbet, you accept these terms in full. They form the agreement between you and us for every action taken under your account — from placing a bet to initiating a wallet transfer through bKash, Rocket or Upay. These terms are subject to the laws of your eligible jurisdiction; access to and use of this platform depends entirely on whether doing so is lawful under your local law and the rules of your eligible region. We do not make representations about legality in your specific location — that is your responsibility to confirm before you proceed. We may update these terms when our services change or when regulatory or operational requirements shift. Where a material change affects your account, we will make the updated terms available for your review before the change takes effect. Continued use of the account after an update is published constitutes your acceptance of the revised terms. If any part of these terms conflicts with a specific information or product rule published elsewhere on the site, the specific rule governs for that context only. For all other matters, these terms apply. If you have questions about how a specific clause affects your account activity — including wallet transactions via bKash or Rocket — contact our support team through the route listed on the site.
bKash
Rocket
Upay
Account wallet
Eligible regions only
POLICY SCOPE
What Falls Inside and Outside This Policy
These terms cover your account relationship with 7upbet, but not every part of your experience is governed by them. Some areas — like third-party payment processors or game content providers — operate under their own terms. Understanding the boundary helps you know where to direct a question.
Account Access
Your login credentials, session activity, account status changes and any suspension or closure decisions all fall within the scope of these terms. We manage access controls; you are responsible for keeping your login details secure.
Wallet Transactions
Deposits and withdrawals processed through bKash, Rocket or Upay are governed by these terms on our side. The payment provider also applies its own rules; we are not liable for delays or restrictions imposed by the provider's own policies.
Site Content
All content published on 7upbet — including game rules, promotional notices and policy documents — is covered by these terms. We retain the right to update, remove or restrict content without prior notice where operational or compliance reasons require it.
Third-Party Services
Game studios, data feeds and any external link reached from this site operate under their own terms. Visiting or using those services is at your own discretion; these terms do not extend to them, and we carry no liability for their practices.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under These Terms
These terms are not one-sided. You have practical steps available to you at any point in your account relationship with us. You can review the transaction history in your account wallet to verify any deposit or withdrawal recorded against your bKash, Rocket or Upay activity — those records are visible from within your signed-in account area. If your personal account details are incorrect, you can submit a correction request through the support route published on the site; we will review and update verified information within a reasonable period. Where you believe a transaction has been processed incorrectly, you have the right to raise a formal query — do this through the support contact path rather than disputing directly with the payment provider first, as we can often resolve the issue at account level faster. You can also request a copy of how your account data is held, or ask us to close your account if you no longer wish to use the service. All requests are handled in the order received.
Review Transaction Records
Log in and open the wallet or transaction section of your account to see a full record of activity, including bKash and Rocket transfers. These records are your reference point for any query.
Correct Account Details
If any registered detail — name, phone number, linked wallet — needs updating, submit a correction through the support channel. Do not attempt to open a second account to bypass a detail error; contact us directly instead.
Raise a Policy Question
Any clause in these terms that is unclear to you can be queried through the published support route. We will respond with a plain explanation relevant to your account situation, not a copy of the clause.
Request Account Closure
You may ask us to close your account at any time. Outstanding balances must be settled before closure is finalised. Submit the request through the support path and we will confirm the steps required.
POLICY CONTACT
How to Reach Us About These Terms
If a section of these terms raises a question specific to your account — a transaction dispute, an access issue or a request to update your details — use the contact routes published on this site. We handle policy queries through the same support channels as account queries; there is no separate legal contact form.
Live Chat
Open the chat widget from your signed-in account page to raise a terms or account query in real time. This is the fastest route for transaction-related questions involving bKash or Rocket.
Email Support
Send a written query to the support email address published in the site footer. Email is the appropriate route for formal policy questions, account closure requests or correction of registered details.
Help Centre
The help section of the site contains published answers to common terms and account questions. Check there first — if your question is not covered, escalate through live chat or email.
POLICY HANDLING
How 7upbet Manages This Policy in Practice
These terms are not a static document we post and ignore. We review them when our services, payment integrations or applicable regional requirements change. Where an update materially affects what you can do or how your account is managed, we flag the change before it takes effect.
Data Handling
Account data collected during registration and wallet activity — including bKash or Upay transaction records — is held in line with our privacy policy. We do not share personal data with third parties outside of what is required to process your transactions or comply with applicable rules.
Account Security
You are responsible for the security of your login credentials. If you suspect unauthorised access to your account, contact support immediately through the live chat route. We can place a temporary hold on account activity while the situation is reviewed.
Record Retention
We retain transaction and account records for the period required under our operational and compliance obligations. You can access your own records from the wallet section of your signed-in account at any time during the active account period.
Policy Update Process
When these terms are revised, the updated version is published on this page with the effective date shown. We aim to give reasonable notice before changes take effect. Continuing to use the account after the update date means you accept the revised terms.
TERMS FAQ
Common Questions About These Terms
These are the questions we see most often from account holders reviewing these terms. If your question is not covered here, reach out through the live chat or email route published on the site.
Do these terms apply to my bKash or Rocket deposits?
Yes. Any deposit or withdrawal processed through bKash, Rocket or Upay falls within the scope of these terms on our side. The payment provider also applies its own rules independently — both sets of terms apply to the same transaction from different angles.
What happens if 7upbet updates the terms while my account is active?
We will publish the updated terms on this page before the changes take effect. Continuing to use your account after that date means you accept the revised version. If you do not agree, you should contact us to close your account before the update takes effect.
Can I use 7upbet if I am in Bangladesh?
Access to the platform depends entirely on your local law and whether your region is eligible. We do not confirm legality for individual locations. Check whether using this platform is lawful under the rules that apply to you before creating or using an account.
How do I dispute a transaction recorded in my account wallet?
Open the transaction history in your signed-in account and note the reference details. Then raise the query through live chat or email support. Contact us before disputing with your bKash or Rocket provider — we can often resolve it at account level without escalation.
What rights do I have to see or correct my account data?
You can review your transaction records and account details from within your signed-in account at any time. To correct registered information — such as a linked wallet number or contact detail — submit a request through the support route and we will handle it after verification.
How do I close my account under these terms?
Submit a closure request through the email support route published in the site footer. We will confirm the steps needed, including how any remaining wallet balance is handled. Account closure is processed after all outstanding matters are resolved.