Mobile / Live
At 7upbet, we keep this policy clear and direct — you should know exactly what information we collect, why we hold it and what you can do about it. Access to our platform and the protections described here depend on your local law and eligible regions.
When you open an account with 7upbet, we collect the details you enter — your name, contact information, login credentials and the wallet identifiers you attach, such as a bKash number, Rocket number or Upay account reference. We also record session activity: pages visited, games opened and any transaction requests you submit through the account wallet. We hold this information to operate your account correctly, verify identity where required, process wallet movements and respond to support queries you raise. We do not sell your personal data to third parties and we do not share it for marketing purposes outside the scope of operating your account. Payment transaction records tied to bKash, Rocket or Upay are retained in line with our internal record-keeping schedule; you can request a summary of those records through the support route described below. If you access the platform from Bangladesh, the availability and scope of specific data protections depend on applicable local law and the eligible regions covered under our operational terms. We update this policy when our practices change and we notify you through the account communication channel registered at sign-up.
bKash wallet references linked to your account are stored as transaction identifiers, not as live payment credentials.
Rocket payment records appear in your account transaction log and can be queried through the member support route.
Upay account details are handled under the same data retention schedule as other registered wallet identifiers on your profile.
This policy governs the information 7upbet collects and processes directly through this platform. It does not extend to third-party websites linked from our pages, external payment processors once a transaction has left our system, or other services outside our direct control. Understanding what falls inside and outside this scope helps you know which entity to contact when a data question arises.
All data collected when you register, log in or update your account profile is within this policy's scope. This includes your email, contact number and any wallet identifiers you add, such as bKash or Rocket numbers.
Wallet transaction records initiated inside your 7upbet account — including Upay or Rocket movements — are covered here. Once a payment exits to the external wallet provider's infrastructure, their own privacy terms apply.
Browsing behaviour on 7upbet pages, game session data and interaction logs are captured under this policy to help us maintain account security and improve how content is served to your device.
External links, game studio interfaces and payment provider apps operate under their own separate privacy terms. We do not control their data practices and recommend checking each provider's published policy independently.
You have several practical options available to you regarding the personal data we hold. The most direct route is to log into your account and navigate to the profile section — from there you can review the contact details, wallet references and communication preferences currently on record. If any detail is incorrect, you can update it directly in the account fields or submit a correction request through member support, identifying the field and the change you need. You also have the right to ask what categories of data we hold about you; send that request through the support contact route and we will respond within the timeframe our internal policy sets. Where you believe data is being held beyond its necessary period, you can raise that as a formal query. We will review the retention basis and reply with the outcome. Eligibility for specific rights may depend on applicable local law in Bangladesh and the eligible region your account is registered under.
Log in, open your account profile and check the data fields currently stored — contact information, linked wallets and session preferences are all visible there without contacting support.
Edit directly in the account profile for most fields. For wallet identifiers like bKash or Rocket numbers, follow the verification step shown in the wallet section to confirm ownership before the change takes effect.
Submit a query through member support, stating which data category your question concerns. We will confirm receipt and reply through your registered contact channel.
If you want to understand how long a specific record — such as a past Upay transaction — is retained, contact member support with the account reference and transaction date and we will locate the relevant retention detail.
If your query concerns how we collect, store or process your personal data, reach out through the published support routes available in your account. We respond through the contact channel you have registered — keep that detail current so replies reach you without delay. All data-related requests are handled by the same support team that manages account queries.
Open the support widget from inside your signed-in account to raise a data query. Identify your request as a privacy question so it is routed correctly.
Send your data query to the support email address listed in your account settings page. Include your account reference to help us locate your records quickly.
Use the contact form inside the account area to submit a formal data request — correction, review or retention query. The form logs your submission with a reference number.
We apply internal controls to protect the account data we hold — access to personal records is limited to the teams that need it to operate your account or respond to a query you have raised. We do not retain data for longer than the period necessary for the purpose it was collected, and we review retention schedules when our practices change. Cookies on the platform are used for session management and basic analytics; you can review cookie behaviour through your browser settings at any time. If you believe any security or retention issue concerns your account, the support routes above are the right place to start.
Internal access to your personal records — including wallet references like bKash or Rocket — is restricted. Only team members with a direct account or support function can view relevant data fields.
Session cookies keep you signed in across pages; analytics cookies are used in aggregate only. Adjust cookie behaviour at any time through your browser settings without needing to contact support.
We keep your account data for as long as your account is active and for a period afterward as required by our internal policy. Transaction records, including Upay and Rocket entries, follow the same schedule.
When we update this policy, we notify you via your registered contact channel before the change takes effect. Check your account inbox after any such notification to confirm the updated terms.
These questions cover the topics we hear most often about account data, cookies, wallet records and how to contact us about a specific concern. If your question is not listed here, submit it through the member support route and we will respond through your registered channel.
We collect the details you enter at registration — your name, contact number, email address and the wallet identifiers you link, such as a bKash or Rocket number. We also record session activity and transaction requests made through your account wallet.
We do not sell your data or share it for external marketing purposes. Data may be shared with payment processors — such as the bKash or Upay infrastructure — only to the extent needed to complete a transaction you have initiated.
Log into your account and open the profile section to review stored details. For a broader data summary — including historical transaction records — submit a request through member support chat or the in-account contact form.
Yes. Most profile fields are editable directly in the account settings area. For wallet identifiers like a Rocket or bKash number, follow the verification step shown in the wallet section before the update is confirmed.
Transaction records — including Upay, bKash and Rocket entries — are kept in line with our internal retention schedule. If you want to know the retention period for a specific record, raise that query through member support with your account reference.
We use session cookies to keep you signed in and aggregate analytics cookies to understand page usage. You can adjust cookie behaviour through your browser settings at any time. Disabling analytics cookies does not affect your ability to log in or use the account.
Contact member support through the chat widget or email route listed in your account settings. Mark your request as a privacy concern so it is handled by the right team. Your eligibility for specific data protections depends on your local law and the eligible region for your account.